Privacy Policy
Effective Date: 10/14/2025
Last Updated: 10/15/2025
Fat Koi LLC (“Fat Koi,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.fatkoi.com, make a purchase, or interact with us.
1. Information We Collect
We may collect:
Personal information such as your name, email address, billing/shipping address, and payment details.
Technical data such as IP address, browser type, and device information via cookies and analytics tools.
Communications such as feedback, messages, or preferences you share with us.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about orders, products, and promotions
Improve our site and services
Prevent fraud and comply with legal obligations
3. Sharing Your Information
We share your information only when necessary:
With service providers (e.g., payment processors, shipping partners, and analytics platforms)
With legal authorities if required by law
We do not sell or rent your personal data.
4. Cookies
We use cookies to enhance your experience and analyze site traffic. You can disable cookies in your browser, though some site functions may be limited.
5. Data Retention
We retain your data only as long as necessary for business, tax, or legal reasons.
6. Your Rights
Depending on where you live, you may request access, correction, or deletion of your data. Contact us at privacy@fatkoi.com to make a request.
7. Data Security
We use reasonable safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100 % secure.
8. Squarespace Hosting
Our online store and payment processing are powered by Squarespace. Squarespace securely stores and processes data necessary to operate this site. You can learn more here:
9. Updates
We may revise this policy from time to time. Updates will be posted here with a new effective date.
10. Contact
Fat Koi, LLC
P.O. Box 101
Grantham, PA 17027-9800
Email: privacy@fatkoi.com